Privacy Policy

The following privacy policy explains how EVENSKIN collects, uses and shares your personal data when you visit our website or make a purchase on it.

Collection Of Personal Information

When you visit our website, we collect certain information about devices, interactions on our domain and purchase processes. We may also collect additional information if you contact us for customer support. The EVENSKIN Privacy Policy focuses on any information, including data below, which might be uniquely identified as "Personal Information". Read the list below to exactly find out what personal information we collect and why.

Device Information

Examples of personal information collected: browser version, IP address, time zone, cookies information, products you are viewing, search terms and site interactions.

Purposes: uploading the site accurately for you and performing website use analysis for an optimized customer experience.

Source: automatic collection based on cookies, log files, web beacons, tags or pixels.

Commercial purposes disclosure: shared with Shopify.

Order Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number.

Purposes: providing products or services for a proper contract terms fulfillment, processing your payment information, arranging shipments, sharing invoices, communicating with you, checking potential risks or frauds and spreading custom advertising related to our brand.

Source: collected by you.

Commercial purposes disclosure: shared with Shopify.

Customer Service Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: providing customer support.

Source of collection: collected by you.

Commercial purposes disclosure: shared with Shopify.

Sharing Of Personal Information

We share your personal information with Shopify to provide our services and fulfill our contracts with you, as described above. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy

We may share your personal information to protect our legal rights according to applicable laws and regulations.

Behavioral advertising: as described above, we use your personal data to provide you targeted advertising or marketing communications that we believe may be of interest to you.

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=it. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share with our advertising partners information about your use of the website, your purchases and your interaction with our ads on other platforms. We collect some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). To learn more about how targeted advertising works, visit the Network Advertising Initiative ("NAI") educational page.

You can also opt out of Facebook advertising: https://www.facebook.com/settings/?tab=ads.

You can also opt out of Google advertising: https://www.google.com/settings/ads/anonymous

Use Of Personal Information

We use your personal information to provide our services, which include: offering products for sale, processing payments, shipping and processing your order and keeping you updated on new products, services and offers.

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal bases:

  • your consent;
  • the contract between you and the website;
  • compliance with our legal obligations;
  • protecting your vital interests;
  • performing a task in the public interest;
  • our legal rights must not override your fundamental freedoms.

When you place an order on our website, we will collect your personal information unless and until you ask us to delete it. For more information about your cancel rights, please read the "your rights" section below.

If you are resident in the EEA you have the right to reject our automated profiling, when such customer data use has a legal effect on you or significantly affects you. Our Shopify processor uses automated profiling to prevent fraud that does not have a legal or otherwise significant effect on you. 

Service that include elements of automated profiling: temporary denylist of IP addresses and associated credit cards linked to repeated failed transactions. This denylist persists for a small number of hours.

Your Rights

If you are an EEA citizen you own the right to access your personal data held by us, to transfer them to a new service and to ask them to be updated or deleted. If you want to exercise these rights, please contact us through the contact information. 

Cookies

Cookies are a small amount of information, which are downloaded on your devices when you visit our website. We own several of them, including functional, performance, advertising, social media and content cookies. This information make your customer experience much better, by allowing the website to remember your actions and preferences such as login, region and currency selection for example. So you do not have to fill-in your data every time you browse back our website pages. Cookies also provide information about the frequency of people's web traffic.

Do Not Track Policy

There are not enough settlements on understanding how to behave with "Do Not Track" signals, so we can not corrupt our data collection and user practices when we detect such a signal from your browser.

Amendments

We may update this Privacy Policy to abide by our practices changes or for other operational, legal or regulatory reasons.

Contacts

If you need more information about our privacy practices, if you have any questions or if you would like to make a complaint, please, contact us by email at: evenskin.store@gmail.com.